Terms of Service

Effective Date: 12/14/2025
Studio Address: 1930 W Granada Blvd, Ormond Beach, FL 32174
Website: https://embody-pilates.com
Contact: [email protected]

Introduction

Welcome to Embody Pilates. By booking or participating in any class, private session, or studio service, you agree to the following Terms & Conditions. These policies are designed to create a booking experience that feels respectful, flexible, and supportive—while honoring instructor time and studio operations.

Booking & Scheduling

All classes and appointments are booked through our online scheduling system.

A valid class credit, package, or session is required to reserve a spot.

Reservations are first-come, first-served.

Waitlists are enabled, and cancellations automatically notify waitlisted clients.

Group Classes: Cancellations & No-Shows

We understand that life happens. Our policies aim to balance flexibility with fairness.

Cancellations

Group classes must be canceled at least 2 hours before class start time.

When canceled within this window, the class credit is returned to your account.

No late cancellation fees are applied.

No-Shows

If you do not attend a scheduled class and do not cancel in advance, the class credit is used as if you attended.

No additional fees are charged for no-shows.

This ensures instructors are paid without double-charging clients.

Private Sessions & Appointments

Session Length

Private sessions are 55 minutes, with built-in buffers between appointments.

Cancellations

Private sessions must be canceled at least 4 hours before the scheduled start time.

When canceled within this window, the session credit is returned.

No late-cancel fees are applied.

No-Shows

If you do not attend a private session without canceling, the session credit is used.

No additional no-show fees are charged.

Credits, Packages & Expiration

Class and session credits must be used within the current month unless otherwise stated.

Credits do not roll over or extend automatically.

Expired credits are non-refundable.

Memberships

At this time, Embody Pilates does not offer recurring memberships. We are intentionally waiting until our class schedule has sufficient variety and frequency to ensure memberships provide true value and flexibility for our clients. Future membership options may be announced once the schedule expands.

Promotions & Discounts

From time to time, we may offer:

- Promotional pricing

- Coupon codes

- Limited-time offers

- Special transition offers for clients joining from partner instructors or studios

All promotions are:

- Time-limited

- Non-transferable

- Subject to stated terms

Instructor Availability

Private session availability varies by instructor. Each instructor sets their own schedule, and offerings may change based on demand and availability.

Studio Etiquette

To maintain a supportive and intentional environment, clients are expected to:

- Arrive on time

- Silence mobile devices

- Follow instructor's guidance

- Treat instructors and fellow clients with respect

- Clean equipment after use

We reserve the right to refuse service if behavior compromises safety or the studio experience.

Age Restrictions

Users of this platform must be 18 years of age or older.

Health & Liability

By participating, you acknowledge that movement-based services involve inherent physical risks. You agree to participate voluntarily and assume responsibility for your health. A signed liability waiver is required prior to your first session.

Description of SMS Use Cases

Messages will be sent from Embody Pilates LLC that are related to your account, orders, or services you have requested.

Opt Out Instructions

You may reply HELP for help or STOP to opt out of text messages at any time.

Types of Messages You May Receive

The types of messages you may receive include class scheduling notifications, newsletters and notifications of sales or new discounts.

Carrier Liability

Carriers are not liable for messages, delays in messaging or undelivered messages.

Message & data rate disclosure
Message frequency may vary. Message & Data rates may apply.

Payments & Refunds

All purchases are final.

Refunds are not provided for unused credits, missed sessions, or expired packages.

No-shows and late cancellations do not incur additional fees beyond credit usage.

Policy Updates

These Terms & Conditions may be updated periodically. Any changes will be posted on our website with an updated effective date.

Contact

Embody Pilates LLC

📧 [email protected]

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